How your personal information is handled on soldbycraig.ca. Last updated September 4, 2026.
Quick Answer
What should you know about Privacy Policy?
How Craig Johnston, REALTOR® V99960 (The MACNABS Team
Royal LePage Elite West), collects, uses, and protects your personal information under BC PIPA. Free Strategy Call ends with a written one-page plan in 24 hours.
This Privacy Policy describes how Craig Johnston, REALTOR® (licence V99960) of The MACNABS Team
Royal LePage Elite West (referred to as "Craig," "I," or "we") collects, uses, and protects your personal information when you visit www.soldbycraig.ca or contact me through it.
This site and its services are governed by British Columbia's Personal Information Protection Act (PIPA). If you have questions about this policy or how your information is handled, contact me at Craig@SoldByCraig.ca or 604-202-6092.
I only collect personal information that you actively provide. That includes:
Website analytics. This site uses Google Analytics 4 to understand how visitors use the site in aggregate — pages viewed, which tools and links are used, and general device and region information. Google Analytics sets cookies for this purpose. It is not used for advertising, and Google Analytics 4 does not store IP addresses. There are no advertising pixels (such as Meta Pixel) on this site.
Remembering your calculator results. When you use the site's calculators (for example the seller net-proceeds or home-affordability calculators), your inputs and results — together with a simple count of the pages and neighbourhoods you have viewed — are stored in your own browser (browser storage, not a cookie) so the tools can work together and the site can suggest a relevant next step. This information stays on your device and is not sent anywhere unless you submit a form. You can clear it at any time by clearing your browser's site data. If you send me a form, a plain-language summary of that activity (for example, "used the net-proceeds calculator, viewed Burke Mountain pages") is included with your message so that I can respond usefully.
Form and email processors. Form submissions are delivered to me through Formspark, a form-processing service, and newsletter sign-ups are handled by Mailchimp. Each processes your information only to deliver it to me or to send the emails you asked for.
I do not sell, rent, or trade your personal information. I do not share it with advertisers or data brokers.
Emails you send me are received at Craig@SoldByCraig.ca, which is operated on standard business email infrastructure. When a formal client relationship is established (e.g., you sign a buyer's or listing agreement), your information may also be handled by Royal LePage Elite West staff and regulatory bodies (BCFSA, the Real Estate Board of Greater Vancouver) strictly as required by BC law.
Casual enquiries are kept only as long as needed to respond and follow up reasonably. Information tied to a signed client agreement is retained for the minimum period required by BCFSA and BC tax/records law (generally 7 years), then securely destroyed.
To exercise any of these rights, email Craig@SoldByCraig.ca. I will respond within 30 days as required by PIPA.
I take reasonable steps to protect your information against loss, theft, and unauthorized access. That includes using reputable, Canadian-compliant infrastructure for the website and email, and limiting access to your data to only those who need it to serve you.
If this policy changes, the updated version will be posted here with a revised "Last updated" date. Material changes will be noted at the top of the page.
Craig Johnston, REALTOR® V99960
The MACNABS Team
Royal LePage Elite West
Email: Craig@SoldByCraig.ca
Phone: 604-202-6092
If you believe your information has been mishandled and cannot resolve it with me directly, you may contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.
Tri-Cities monthly
August 2026 Coquitlam detached HPI is $1,599,100, -5.9% YoY. What that means for your buy or sell decision — without the salesy fluff. One email per month. Unsubscribe anytime.
No spam, no listings flood, no marketing automation games. Genuine monthly update from a 47+ year Tri-Cities resident.